1. Who we are
Gol Service Base provides proprietary financial software for B2B companies and sole proprietors, including management accounting, ledger automation, balance consolidation, and related reporting tools. Our operations are based in Ulaanbaatar, Mongolia.
Contact: hello@golservicebase.com · +976 11 318 2200
2. Information we collect
We may collect the following categories of information:
- Contact and identity data — name, company name, email address, phone number, and messages you send through our consultation form or by email.
- Account and business data — information needed to provide the platform (for example entity names, roles, and configuration preferences) when you become a customer.
- Financial and operational data you upload — ledgers, statements, and related business records you choose to process in the service. This data remains yours; we process it only to deliver the service.
- Technical data — IP address, browser type, device information, pages visited, and approximate location derived from IP, collected through standard server logs and similar technologies.
3. How we use your information
We use personal and business information to:
- Respond to consultation requests and provide customer support
- Create and manage accounts, and deliver the Gol Service Base platform
- Improve reliability, security, and product features
- Send service-related notices (billing, security alerts, important updates)
- Comply with applicable legal and regulatory obligations
We do not sell your personal data to third parties.
4. Legal bases for processing
Where required by law, we process information based on:
- Your consent (for example, when you submit the contact form)
- Performance of a contract or steps prior to entering a contract
- Our legitimate interests in operating, securing, and improving the service
- Compliance with legal obligations
5. Sharing of information
We may share information only with:
- Service providers who help us host, secure, or operate the platform (under confidentiality obligations)
- Professional advisors (legal, accounting) when necessary
- Authorities when required by law or to protect rights, safety, and security
Customer financial data processed in the product is not used for unrelated marketing and is not sold.
6. Data retention
We keep information only as long as needed for the purposes described above, including to provide the service, resolve disputes, and meet legal retention requirements. Consultation form submissions are typically retained for a limited period unless they lead to an ongoing customer relationship.
7. Security
We apply technical and organizational measures designed to protect data, including encryption in transit, access controls, and audit trails for platform activity. No method of transmission or storage is completely secure; we work continuously to reduce risk.
8. International transfers
Your information may be processed in Mongolia and in other locations where we or our service providers operate. Where we transfer data across borders, we take steps appropriate under applicable law to protect it.
9. Your rights
Depending on applicable law, you may have the right to:
- Access, correct, or delete personal data we hold about you
- Object to or restrict certain processing
- Withdraw consent where processing is based on consent
- Request a copy of your personal data in a portable format
To exercise these rights, contact us at hello@golservicebase.com. We may need to verify your identity before responding.
10. Cookies and similar technologies
Our marketing website may use essential cookies or similar technologies needed for basic functionality and performance. We do not use invasive third-party advertising trackers on this site. You can control cookies through your browser settings.
11. Children’s privacy
Gol Service Base is intended for business users. We do not knowingly collect personal information from children under 16.
12. Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the website or services after changes means you acknowledge the updated policy.
13. Contact
Questions about privacy: hello@golservicebase.com
Gol Service Base · Ulaanbaatar, Mongolia